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PROGRAM SCHEDULE

OUTLINE OF MANAGEMENT TRAINING PROGRAM
Approximate timetable (dependent on trainee’s progression)

Phase I – Warehouse Training
Warehouse Training 6 weeks

(Safety and equipment operation; shipping/receiving;
freight claims; paper processing; backorders; warehouse organization; product familiarity)

Counter Sales 5 months
Product knowledge; customer interface and sales ability

Phase II – Operations Training

Operations 10 weeks
(Includes credit office, service center, and administration)

Phase III – Customer Service Training

Inside Sales 8 months
Phone sales techniques; develop job requirements; joint
calls with outside salesmen

Purchasing
Inventory control (stock level); writedowns; RGA’s

Phase IV – Outside Sales Training

Outside Sales 12 months

Seminars and Home Study will be ongoing throughout the training program.

Duration spent in each training function may vary at the discretion of the Director of Training and Division Manager, based on skills, experience, capacity and progress of the trainee. Relocation is required for participation in program.